Consumer product recall

Merkury 4-Port Charger with Wireless Pad recalled due to fire hazard

Starting date:
September 2, 2020
Posting date:
September 2, 2020
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Last updated:


  • Product:
    Merkury 4-Port Charger with Wireless Pad
  • Issue:
    The wireless pad could overheat, posing a fire hazard.
  • What to do:
    Immediately stop using the recalled product and return it to Canadian Tire for an exchange or refund.

Affected products

Merkury 4-Port Charger with Wireless Pad

Product description

This recall involves the Merkury 4-Port Charger with Wireless Pad with Product Number 399-3581 and Model Number MIC-QISC2. The model number can be found on the back of the unit. 

Hazard identified

The recalled wireless pads can overheat, posing a fire hazard.

As of September 2, 2020, the company has received 5 reports of incidents where the wireless charger overheated in Canada. No injuries have been reported.

Number sold

The company reported that 5,100 units of the affected products were sold in Canada.

Time period sold

The affected products were sold from June, 2018 to July 2020.

Place of origin

Manufactured in China.



Canadian Tire Corporation, Ltd.





Merkury Innovations


British Columbia


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What you should do

Consumers should immediately stop using the affected products and return them to any Canadian Tire Store for an exchange or refund.  Proof of purchase is not required.

For more information, consumers may contact Canadian Tire Company by telephone at 1-800-387-8803 Monday through Friday from 8:00 a.m. to 9:00 p.m. EST and on Saturday and Sunday from 9:00 a.m. to 5:00 p.m. EST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.