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Merge Eye Station (2016-12-08)
- Starting date:
- December 8, 2016
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-61482
Reason
Merge Healthcare has been made aware of issues regarding connectivity with the Q5 or 1500MR Digital Camera. Customers have reported that when opening an eye station capture session, the user may receive a message that the camera cannot be found which requires the user to restart the PC. It has also been reported that during a capture session, the camera loses its connection.
Affected products
Merge Eye Station
Lot or serial number
- T1700
- T5810
Model or catalog number
MERGE EYE STATION
Companies
- Manufacturer
-
Merge Healthcare Incorporated,
900 Walnut Ridge Drive,
Hartland
53029
Wisconsin
UNITED STATES