This page has been archived on the Web
Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.
Merge Eye Station
- Starting date:
- December 19, 2016
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-61484
Reason
This recall has been initiated due to an issue related to the potential accidental deletion of record(s) by an eye station user. In the current workflow, a user can select to delete a record(s). When that selection is made, a confirmation box is presented asking the user if they want to delete the record(s). The user can then either left click on "ok" or press the "enter" key to confirm the action. Currently, this confirmation defaults to "ok" or "yes". In this workflow, a user could inadvertently hit the "enter" key, which would delete the images or procedures. Once these images or procedures are deleted, they are lost permanently with no recovery.
Affected products
Merge Eye Station
Lot or serial number
- 10.6
- 11.2.0
- 11.2.1
- 11.3.0
- 11.3.1
- 11.3.2
- 11.4
- 11.5
- 11.6.0
Model or catalog number
MERGE EYE STATION
Companies
- Manufacturer
-
Merge Healthcare Incorporated,
900 Walnut Ridge Drive,
Hartland
53029
Wisconsin
UNITED STATES