This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Consumer product recall

Mephisto Canada Inc. recalls various shoe care products

Starting date:
December 1, 2015
Posting date:
December 1, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Chemicals
Source of recall:
Health Canada
Issue:
Product Safety, Labelling and Packaging
Audience:
General Public
Identification number:
RA-56054

Affected products

Various shoe care products

Product description

This recall involves various shoe care products sold under the brand name Mephisto.
Product Name Product description
Nubuck Shampoo

UPC 777389038107

metallic container with screw cap lid

Patent leather special

UPC 777389047017

metallic container with screw cap lid

Leather restorer

UPC not available

metallic container with screw cap lid

Exclusive - Waterproof Shoe

Cream, various colours

UPC 3597431452371,3545680105463,

3597431460598, 3597431452456,3597431452470

squeeze tube with integrated sponge

Exclusive - Nubuck Dressing

UPC 3597431375342

green aerosol container

Exclusive - Leather Care

UPC not available

green aerosol container

Exclusive - Leather Protector

UPC 3597431375335

green aerosol container

Exclusive - Shoe Polish, various colors

UPC not available

round metal tin container with green lid

Color Fix spray 

UPC not available

green aerosol container

Hazard identified

Health Canada's inspection process has revealed that the products do not meet labelling requirements for consumer chemical products under the Canada Consumer Product Safety Act. The consumer products do not have proper hazard labelling required by the Consumer Chemicals and Containers Regulations, 2001 under the Canada Consumer Product Safety Act. Improper labelling could result in unintentional exposure to these products and lead to serious illness, injury or death.

Neither Health Canada nor Mephisto Canada Inc. has received any reports of consumer incidents or injuries related to the use of these products.

Number sold

Approximately 17,351 of the recalled products were sold at Mephisto and Firma Stores across Canada.

Time period sold

The recalled products were sold from January 2009 to November 2015.

Place of origin

Manufactured in France, Germany and Spain.

Companies

Distributor
Mephisto Canada Inc.
Montreal
Alberta
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled product and contact Mephisto Canada Inc. at 1-888-411-3310 for a full refund.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.