Consumer product recall

Mattel Canada Inc. recalls Fisher-Price Soothing Motions® Seat

Starting date:
October 24, 2017
Posting date:
October 24, 2017
Type of communication:
Consumer Product Recall
Children's Products
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Mattel Canada Inc.

Affected products

Fisher-Price Soothing Motions Seat

Product description

This recall involves Fisher-Price Soothing Motions Seat models CMR35, CMR36 and CMR37 manufactured by Imperial Manufactory Limited. The Soothing Motions Seat bounces, sways, or bounces and sways together. The seat also has calming vibrations, plays sounds and has an overhead mobile. The Soothing Motions Seat is A/C powered using an adaptor that is included with the product.

The model number of the Fisher-Price Soothing Motions Seat is located on the underside of the base.

Fisher-Price Soothing Motions Seat models
Model Number UPC
CMR35 887961 16362 9
CMR36 887961 16343 8
CMR37 887961 16348 3

Hazard identified

The Fisher-Price Soothing Motions Seat motor housing may overheat, posing a fire hazard.

As of October 17, 2017, the company has received 2 reports of product overheating in Canada, and no reports of injuries. In the United States, the company has received 34 reports of product overheating, and no reports of injuries.

Number sold

Approximately 2,000 units of the affected products were sold in Canada and approximately 63,000 units were sold in the United States.

Time period sold

The recalled products were sold from November 2016 to October 2017 at various retailers in Canada and from November 2015 to October 2017 in the United States.

Place of origin

Manufactured in China.



Mattel Canada Inc.





Imperial Manufactory Limited

Jin Tang Industrial District

Ling NAN County

Jiang Xi Province


Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled products and contact Mattel for instructions on how to obtain a refund for the Soothing Motions Seat models listed above.

For more information, consumers can contact Mattel toll free at 1-800-432-5437 from 9:00 a.m. to 6:00 p.m. ET Monday through Friday or online and click on Recalls & Safety Alerts.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.