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Consumer product recall

Matrix recalls Johnny G. Krankcycles® with detachable seats

Starting date:
December 10, 2013
Posting date:
December 10, 2013
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Physical Hazard
Audience:
General Public
Identification number:
RA-37147

Affected products

Johnny G. Krankcycles® by Matrix with detachable seats.

Product description

This recall involves the Krankcycles® that have handles that the user turns in a circular motion for cardio exercise.

Consumers can use the machine in a seated or standing position. The Krankcycles® measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. “KRANKcycle” and “Matrix” are printed on the machines.

Hazard identified

The Krankcycle® that is the subject of this recall has a seat that can be detached from the frame. If the seat is detached and the user does not properly re-attach the seat, the seat can inadvertently detach from the frame, posing a fall hazard to users.

Health Canada has not received reports of injuries in Canada.

However, two injuries from falls when the seat detached have been reported in the United States, including one report of broken ribs and one report of a back injury requiring surgery.

Number sold

Approximately, 1,652 units were distributed in the United States and 284 units distributed in Canada.

Time period sold

The recalled products were sold  from January 2008 through January 2012.

Place of origin

Manufactured in Taiwan.

Companies

Manufacturer

Johnson Health Tech Co., Ltd.

Taichung Hsien

TAIWAN, PROVINCE OF CHINA

Images (select thumbnail to enlarge - opens in a new window)



What you should do

Consumers and exercise facilities should immediately stop using the recalled Krankcycles with a detachable seat and contact Johnson Health Tech North America toll-free at 1-866-218-3674 from 8:00 a.m. to 5:00 p.m. CST Monday through Friday, or firm's website and click on Safety Notice at the bottom of the page for further instructions.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.