This page has been archived on the Web
Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.
Matrix recalls Johnny G. Krankcycles® with detachable seats
- Starting date:
- December 10, 2013
- Posting date:
- December 10, 2013
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Sports/Fitness
- Source of recall:
- Health Canada
- Issue:
- Physical Hazard
- Audience:
- General Public
- Identification number:
- RA-37147
Affected products
Johnny G. Krankcycles® by Matrix with detachable seats.
Product description
This recall involves the Krankcycles® that have handles that the user turns in a circular motion for cardio exercise.
Consumers can use the machine in a seated or standing position. The Krankcycles® measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. “KRANKcycle” and “Matrix” are printed on the machines.
Hazard identified
The Krankcycle® that is the subject of this recall has a seat that can be detached from the frame. If the seat is detached and the user does not properly re-attach the seat, the seat can inadvertently detach from the frame, posing a fall hazard to users.
Health Canada has not received reports of injuries in Canada.
However, two injuries from falls when the seat detached have been reported in the United States, including one report of broken ribs and one report of a back injury requiring surgery.
Number sold
Approximately, 1,652 units were distributed in the United States and 284 units distributed in Canada.
Time period sold
The recalled products were sold from January 2008 through January 2012.
Place of origin
Manufactured in Taiwan.
Companies
- Manufacturer
-
Johnson Health Tech Co., Ltd.
Taichung Hsien
TAIWAN, PROVINCE OF CHINA
What you should do
Consumers and exercise facilities should immediately stop using the recalled Krankcycles with a detachable seat and contact Johnson Health Tech North America toll-free at 1-866-218-3674 from 8:00 a.m. to 5:00 p.m. CST Monday through Friday, or firm's website and click on Safety Notice at the bottom of the page for further instructions.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.