Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters recalled due to fire hazard
- Starting date:
- April 3, 2019
- Posting date:
- April 3, 2019
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public
- Identification number:
- RA-69512
Last updated: 2019-04-09
Summary
-
Product:
Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters -
Issue:
The heaters could overheat, posing a burn and fire hazard. -
What to do:
Consumers should immediately stop using the recalled product and return it to the place of purchase for a store credit or to obtain a replacement unit.
Affected products
Mastercraft, Profusion Heat, Prestige, and Matrix 4800W 240V Garage Heaters
Product description
This recall involves the Mastercraft, Profusion Heat, Prestige, and Matrix 4800W 240V Portable Garage Heaters. The recalled products have Intertek (ETL) certification file number 3153457.
| Brand | Colour | Model number | Manufacturing date |
|---|---|---|---|
|
Blue |
|
all |
|
Red |
|
June 2017 (06-17) or earlier |
The model number, certification file number and manufacturing date in format MM-YY can be found on the label affixed to the back of the heater.
Hazard identified
The recalled heaters can overheat, posing a burn and fire hazard.
As of March 29 2019, H.E. Industrial Ltd. has received 10 reports of the product overheating, with 3 incidents of the product catching fire and damaging property in Canada. No injuries were reported.
Number sold
Approximately 68,000 units of the affected product were sold in Canada.
Time period sold
The affected products were sold from July 2014 to April 2019 at Canadian Tire and various other retailers.
Place of origin
Manufactured in China
Companies
- Distributor
-
H.E. Industrial Ltd.
Vaughan
Ontario
CANADA
- Manufacturer
-
Zhilang Electrical Co., Ltd.
Nantou Town, Zhongshan City,Guangdong
CHINA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the recalled product and return it to the place of purchase for store credit or to obtain a replacement unit. Proof of purchase is not required.
For more information, consumers may contact H.E. Industrial Ltd. by email.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.