Consumer product recall

Lovevery 2023 Slide & Seek Ball Run with Wooden Knobs Recalled due to Choking Hazard

Brand(s)
Last updated

Summary

Product
Certain 2023 Versions of Slide & Seek Ball Run with Wooden Knobs sold as part of The Babbler Play Kit by Lovevery
Issue
Consumer products - Choking hazard
What to do

Immediately stop using the recalled products and contact Lovevery, Inc. for instructions on how to receive a replacement Slide & Seek Ball Run.

Affected products

This recall involves certain units of the 2023 Slide & Seek Ball Run with a wooden doorknob that was sold as part of a The Babbler Play Kit by Lovevery. The recalled units of the Ball Run have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside of the wall of the door with the wooden knob. Only the Slide & Seek Ball Run with a wooden knob that was sold as part of a The Babbler Play Kit from June 2023 to November 2023, are subject to the recall.

Issue

The packaging configuration can allow damage to the wooden doorknob of the Slide & Seek Ball Run during shipping and can cause it to detach, posing a potential choking hazard.

In Canada, as of January 16, 2024, the company has received 2 reports of the wooden doorknob of the Ball Run detaching from the body of the Ball Run during shipping, and no reports of injuries. In the United States, the company has received 33 reports of the wooden doorknob of the Ball Run either partially or completely detaching from the body of the Ball Run during shipping and 6 reports of the wooden doorknob detaching after shipping, and no reports of injuries.

What you should do

Consumers should immediately stop using the recalled Slide & Seek Ball Run and contact Lovevery, Inc. for instructions on how to receive a replacement Slide & Seek Ball Run.

For more information, consumers can contact Lovevery, Inc. by telephone toll-free at 888-520-0167 from 7 a.m. to 6 p.m. CT Monday through Friday, by email at ballrun@lovevery.com, or visit the company’s recall website for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lovevery, Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 4,383 units of the affected products were sold in Canada and approximately 42,000 were sold in the United States.

Time Period Sold

The affected products were sold online at www.Lovevery.com from June 2023 to November 2023.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Toys and games
Companies

Importer

Lovevery, Inc.

Boise, Idaho

United States

Published by
Health Canada
Audience
General public
Identification number
RA-74968

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