Consumer product recall

Look Cycle International S.A. recalls Look Cycle Aerostem Clamp

Starting date:
March 16, 2017
Posting date:
March 16, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Affected products

Look Cycle Aerostem Clamp

Product description

This voluntary recall involves the stainless steel clamp that is a component of the Look Cycle Aerostem.  The clamp was built into certain Look Cycle road bikes and also sold as an aftermarket item.

The clamp is incorporated in the following Look Cycle road bikes.
Product 2013 2014 2015 2016
Frame Kit 695 Light x x x x
Frame Kit 695 Aerolight x x x x
Bike 695 Light x x x x
Bike 695 Aerolight x x x x
Frame Kit 795 Light   x x x
Frame Kit 795 Aerolight   x x x
Bike 795 Light   x x x
Bike 795 Aerolight   x x x
Aerostem (aftermarket part) x x x x


Hazard identified

The stainless steel clamp that secures the stem to the handlebars may corrode and break, causing a fall and injury hazard.

As of March 9, 2017, the company has received no reports of clamp failure in Canada, and no reports of injuries. In the United States, the company has received one report of clamp failure, and no reports of injuries. One injury has been reported in Italy.

Number sold

Approximately 138 units of the affected products were sold in Canada.

Time period sold

The affected products were sold from January 2013 to December 2016.

Place of origin

Manufactured in Switzerland.



Cycles Lambert





Look Cycle International S.A.



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What you should do

Consumers are asked to stop riding any bicycle with the Look Cycle Aerostem and return their bike to their Look Cycle Authorized Retailer, who will verify whether or not the clamp is among those being recalled and arrange for a free repair of recalled clamps.  Consumers for whom there is no Look Cycle Authorized Retailer nearby will be instructed to remove the stem from their bike and ship it to the distributor, at Look Cycle’s expense.

The distributor contact information is as follows:
Cycles Lambert
1000, rue des Riveurs
Lévis, Québec G6Y 9G3

For more information, consumers can contact Look Cycle by telephone toll-free from Canada at 1-800-463-4452, by email or by visiting the company website. The Look Cycle website notice includes photos that will aid in identifying recalled clamps.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.