Look Cycle International S.A. recalls Look Cycle Aerostem Clamp
- Starting date:
- March 16, 2017
- Posting date:
- March 16, 2017
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Fall Hazard
- General Public
- Identification number:
Look Cycle Aerostem Clamp
This voluntary recall involves the stainless steel clamp that is a component of the Look Cycle Aerostem. The clamp was built into certain Look Cycle road bikes and also sold as an aftermarket item.
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The stainless steel clamp that secures the stem to the handlebars may corrode and break, causing a fall and injury hazard.
As of March 9, 2017, the company has received no reports of clamp failure in Canada, and no reports of injuries. In the United States, the company has received one report of clamp failure, and no reports of injuries. One injury has been reported in Italy.
Approximately 138 units of the affected products were sold in Canada.
Time period sold
The affected products were sold from January 2013 to December 2016.
Place of origin
Manufactured in Switzerland.
Look Cycle International S.A.
What you should do
Consumers are asked to stop riding any bicycle with the Look Cycle Aerostem and return their bike to their Look Cycle Authorized Retailer, who will verify whether or not the clamp is among those being recalled and arrange for a free repair of recalled clamps. Consumers for whom there is no Look Cycle Authorized Retailer nearby will be instructed to remove the stem from their bike and ship it to the distributor, at Look Cycle’s expense.
The distributor contact information is as follows:
1000, rue des Riveurs
Lévis, Québec G6Y 9G3
For more information, consumers can contact Look Cycle by telephone toll-free from Canada at 1-800-463-4452, by email or by visiting the company website. The Look Cycle website notice includes photos that will aid in identifying recalled clamps.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.