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Consumer product recall

Lenovo recalls LS-15 Power Cords

Starting date:
December 9, 2014
Posting date:
December 9, 2014
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lenovo (Canada) Inc.

Affected products

LS-15 Power Cords sold with certain Lenovo and IdeaPad laptop computers

Product description

This voluntary recall involves the LS-15 Power Cords sold with Lenovo IdeaPad laptop computer products.

The affected power cord is the section of the cord that runs from the power source to the AC Adapter ”brick," and not the AC Adapter itself.  IdeaPad laptop computer products with affected power cords may be identified by checking the power cord that goes from the wall to the adapter. If it has a “LS-15” molded onto the power cord and has a date code sticker from Feb 2011 to Dec 2011 it may be impacted and will be replaced.

Affected cords were shipped with the following products:
Type Model Number
  • B460,
  • B470,
  • B560,
  • B570,
  • G460,
  • G470,
  • G475,
  • G480.
  • G560,
  • G570,
  • G575,
  • G580,
  • G770,
  • S100,
  • S10-3,
  • S10-3c.
  • S10-3s,
  • S10-3N,
  • S10-3t,
  • S110,
  • S205,
  • S400,
  • U150,
  • U160.
  • U165,
  • U260,
  • U455,
  • U460,
  • V360,
  • V370,
  • V460,
  • V560.
  • V570,
  • Y460,
  • Y470,
  • Y560,
  • Y570,
  • Z360,
  • Z370,
  • Z460.
  • Z465,
  • Z470,
  • Z475,
  • Z560,
  • Z565,
  • Z570,
  • Z575,
  • Z580.
  • B460,
  • B470,
  • B470e,
  • B475,
  • B560,
  • B570,
  • B570e,
  • B575.
  • G455,
  • G460,
  • G465,
  • G470,
  • G475,
  • G480,
  • V470c,
  • G550.
  • G560,
  • G565,
  • G570,
  • G575,
  • V570,
  • G580,
  • G770,
  • V370.
  • V470,
  • V560.

Hazard identified

The power cords may be at risk of an electrical short within the cord going from the AC Adapter to the wall. This may cause overheating and shorting, posing a potential burn or fire hazard.

Lenovo has received no reports in Canada and the United States of the power cords overheating.  No injuries have been reported.

Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.

Number sold

Approximately 44,200 units of the battery packs were sold in Canada and about 507,800 units in the United States.

Time period sold

The recalled products were sold from February 2011 to June 2012 in Canada and the United States.

Place of origin

Manufactured in China.



Lenovo (Canada) Inc.

North York



Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the LS-15 power cord.  Lenovo will offer customers free-of-charge replacements for all recalled power cords.

Not all LS-15 power cords are affected by this recall.  Consumers are advised to log onto Lenovo's website or call the toll-free number provided to determine if their power cord is affected by this recall.  If so, consumers are instructed to disconnect the power cord from the power source, and cut the power cord with a pair of scissors and dispose of it in normal trash receptacles or recycle bins.  Consumers may continue to use the laptop on battery power.

For more information, consumers can contact Lenovo toll-free at 1-800-426-7378 from 9:00 a.m. to 5:00 p.m. EST Monday through Friday or the Lenovo's recall website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.