Lenovo recalls Battery Packs for ThinkPad Notebook Computers
- Starting date:
- March 27, 2014
- Posting date:
- March 27, 2014
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Electronics
- Source of recall:
- Health Canada
- Issue:
- Fire Hazard
- Audience:
- General Public
- Identification number:
- RA-38643
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lenovo (Canada) Inc.
Affected products
ThinkPad notebook computer battery packs
Product description
This recall involves Lenovo battery packs sold with the following ThinkPad notebook computers: the Edge 11, 13 and 14 series, the T410, T420, T510 and W510 series, and the X100e, X120e, X200, X201 and X201s series. The battery packs were also sold separately.
Recalled battery packs have one of the following part numbers starting with the fourth digit in a long series of numbers and letters printed on a white sticker below the bar code on the battery pack: 42T4695, 42T4711, 42T4798, 42T4804, 42T4812, 42T4822, 42T4828, 42T4834, 42T4840 and 42T4890. The battery packs measure between 20 to 28 centimetres (8 to 11 inches) long, 2.5 to 7.5 centimetres (1 to 3 inches) wide and about 2.5 centimetres (1 inch) high.
Hazard identified
The battery packs can overheat, posing a fire hazard.
Lenovo has received two reports in the United States of the battery packs overheating, resulting in damage to the computer, battery pack and nearby property. No injuries have been reported.
Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.
Number sold
Approximately 2,900 units of the battery packs were sold in Canada and about 34,500 units in the United States.
Time period sold
The recalled products were sold from April 2010 to April 2011 in Canada and the United States.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Lenovo (Canada) Inc.
North York
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately turn off their ThinkPad notebook computer, remove the battery pack and contact Lenovo for a free replacement battery pack. Consumers can continue to use their ThinkPad notebook without the battery pack by plugging in the AC adapter and power cord.
For more information, consumers can contact Lenovo toll-free at 1-800-426-7378 from 9:00 a.m. to 5:00 p.m. EST Monday through Friday or Lenovo's website and select Support at the top of the page, then click on the link to the recall page in the News and Alerts section at the bottom right of the page for more information.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.