Kohler Co. recalls Automatic Transfer Switch
- Starting date:
- April 9, 2018
- Posting date:
- April 9, 2018
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Kohler Service Entrance Automatic Transfer Switch
This recall involves Kohler Automatic Transfer Switches with the following model numbers:
The product is a service entrance Automatic Transfer Switch that is grey with an aluminum enclosure. The product measures 735 mm by 416 mm by 175 mm in size and weighs 14 kg.
The cable and screw terminal joint may relax creating a potential risk of heating and possible failure of the connection.
As of March 22, 2018, the company has received 2 reports in Canada of the transfer switch failing and overheating, with no report of injury.
Approximately 1,170 units of the affected products were sold in Canada.
Time period sold
The recalled products were sold from October 2014 to January 2018.
Place of origin
Manufactured in the United States.
What you should do
Consumers should contact their authorized distributor to arrange a repair of the affected transfer switch.
If consumers do not know which authorized distributor to contact, they can contact Kohler at 1-800-892-7709, Monday through Friday from 7:30 a.m. to 5:00 p.m. CST, by email, or visit the company's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.