Jean Coutu Group recalls ibiZ Portable USB Wall Chargers
- Starting date:
- August 30, 2018
- Posting date:
- August 30, 2018
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Fire Hazard, Burn Hazard
- General Public
- Identification number:
ibiZ brand portable USB wall chargers
This recall involves ibiZ portable USB wall chargers, sold in bulk. The cube-shaped USB chargers were available in blue, purple, white, and black with "ibiZ" printed on the top. The model number CB013 is marked on one of the sides of the chargers. The UCP number is 884118269432.
The chargers can overheat and melt, posing a fire and burn hazard.
As of August 22nd, 2018, the company has received 3 reports of chargers overheating and melting in Canada, and no reports of injuries.
Approximately 28,613 units of the affected products were sold in Canada.
Time period sold
The chargers were sold from November 2017 to August 2018.
Place of origin
Manufactured in China.
Jean Coutu Group
Hansen trading (HK) Limited
What you should do
Consumers should immediately stop using the recalled products and contact Jean Coutu Group for a full refund.
For more information, and to receive a refund, consumers can contact Jean Coutu Group at (450) 646-9760 from 8am to 5pm ET.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.