Insignia™ Multi-Function Pressure Cookers recalled due to potential burn hazard
Summary
Immediately stop using the recalled product and contact Best Buy Canada to request a replacement part.
Affected products
This recall involves Insignia™ Multi-Function Pressure Cookers with model numbers NS- MC60SS9-C and NS- MC80SS9-C. The pressure cookers have either a 6 Qt or 8 Qt cooking capacity and operate on 120V. The brand name INSIGNIA appears on the front of each unit and on its permanent on-product label. The model number of the recalled pressure cookers is also printed on the permanent on-product label on the side of the cooker. The inner cooking pots are black with a non-stick coating and embossed markings indicating cup and litre measurements. Consumers should always check that the inner pot is not filled beyond two thirds capacity when pressure cooking, that the lid is fully locked before pressure cooking is started, and that the floating locking valve has dropped before attempting to open the lid when pressure cooking. The following models are being recalled:
Model Number |
Description |
SKU |
---|---|---|
NS-MC60SS9-C |
Insignia™ |
600603237737 |
NS-MC80SS9-C |
Insignia™ |
600603233753 |
Issue
The pressure cooker has incorrect volume markings on the inner pot. This can cause a consumer to overfill the pot and hot foods and liquids to be ejected if the pressure cooker is vented using the quick release method or opened while the contents are pressurized, posing a potential burn hazard to consumers.
As of September 22, 2023, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 31 reports of incidents and 17 reports of burn injuries.
What you should do
Consumers should immediately stop using the pressure cookers and contact Best Buy Canada for a free replacement of the inner pot and floating locking valve for signalling pressure.
For more information, consumers can contact Best Buy Canada by telephone at 1-888-359-4485 from 7 a.m. to 6 p.m. CT Monday through Friday, or visit the company website https://www.recallrtr.com/pc.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Best Buy Canada Ltd.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that approximately 10,155 units of the affected products were sold in Canada and approximately 822,489 units were sold in the United States.
Time Period Sold
The affected products were sold from October 2017 to June 2023.
Place of Origin
Manufactured in China
Details
Importer
Best Buy Canada
Vancouver, BC
Canada
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