Consumer product recall

Humanscale QuickStand Lite recalled due to injury hazard

Starting date:
September 17, 2019
Posting date:
September 17, 2019
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Last updated: 2019-09-17


  • Product: Humanscale QuickStand Lite
  • Issue: The M8 Dynamic Arm Long may fail causing the monitor and keyboard to fall, posing a risk of injury.
  • What to do: Stop using the QuickStand Lite and contact Humanscale Corporation for a repair kit.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Humanscale Corporation.

Affected products

QuickStand Lite

Product description

This recall involves QuickStand Lite height adjustable workstations for single or double computer monitor screens. The workstations have a keyboard platform and an adjustable arm. The workstations measure about 49.5 centimetres (19.5 inches) high and about 65 centimetres (25.6 inches) wide. The workstations were sold in black and white with gray trim. 

Hazard identified

The M8 Dynamic Arm Long may fail causing the monitor and keyboard to fall, posing a risk of injury.

As of August 27, 2019, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 12 reports of minor injuries to the head and face of users.

Number sold

Approximately 2,237 units of the affected product were sold in Canada and approximately 21,939 were sold in the United States.

Time period sold

The affected products were sold from 2015 to November 2018.

Place of origin

Manufactured in China


Humanscale Corporation
New York
New York
Xiamen Jarlly Electronics Co. Ltd.
Industrial District Tong’an District
Xiamen City

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled workstation and contact Humanscale to receive a free repair kit.

For more information, consumers can contact Humanscale Corporation toll-free at 1-855-319-0315 from 8 a.m. to 5 p.m. EST Monday to Friday, by email, or online.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.