Health product recall

Hugo Ras Tower, 120v

Brand(s)
Last updated

Summary

Product
Hugo Ras Tower, 120v
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products

Lot or serial number

Model or catalogue number

Hugo Ras Tower, 120v

C22AKC0070

MRASC0003

Issue

There have been 22 complaints of reported communication errors with the Hugo™ Ras System. Medtronic determined that the errors were caused by specific ports on a network switch located on the back of the Hugo™ tower. The communication errors can present in a variety of ways and may be intermittent, but the system always alerts the user of an error. In some cases, the communication errors may require a system reboot.

Recall start date: March 18, 2024

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General and plastic surgery
Companies
Covidien Llc
15 Hampshire Street, Mansfield, Massachusetts, United States, 02048
Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Identification number
RA-75326

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