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Consumer product recall

Honeywell Ceramic Heaters by Kaz Canada Inc.

Starting date:
January 12, 2012
Posting date:
January 12, 2012
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Audience:
General Public (GP)
Identification number:
RA-500002744

Affected products

Honeywell Ceramic Heaters by Kaz Canada Inc.

Product description

This recall involves only models HZ-420C and HZ-430C of Honeywell Surround Select Series of heaters distributed by Kaz Canada, Inc. under license from Honeywell. The heaters were manufactured in white and black colour.

Only the aforementioned model numbers are affected, no other Honeywell heaters are included in this voluntary recall.

The specific model number can be found on the on the bottom of the heater and will be embossed in the plastic casing as shown in Image 2. The date codes are important in determining whether the heater qualifies for the recall. The date codes are five digits long, and they can be found on the metal prong of the plug as shown in Image 3. If the last two digits in your date code are 11, you have the heater that is being recalled.

Hazard identified

The internal housing of the heater can detach, dislocating the heating element, which could penetrate the housing and potentially expose hot parts and/or circuitry of the heater.

Neither Kaz Canada Inc. nor Health Canada has received any reports of incidents or injuries to Canadians related to the use of these affected heaters.

Number sold

Approximately 6,000 units of the affected heaters were sold at various retailers in Canada including Rona, Home Hardware and Irly.

Time period sold

The affected heaters were sold from July 2011 to December 2011.

Place of origin

Manufactured in China.

Companies

Importer
Kaz Canada, Inc.
Milton
Ontario
CANADA
Distributor
Kaz Canada, Inc.
Milton
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately contact Kaz Canada, Inc. to determine if their heater is included in the recall. If so, follow the instructions for product return in order to receive a refund. Consumers are advised to not return the heater back to the place of purchase.

For more information, consumers may contact Kaz Canada Inc. toll-free at 1-800-370-8137 from 8:30 AM to 5 PM EST Monday through Friday or visit the firm's website.

Consumers may also view the recall notice on the [NJS_FILE:8938bd5d-9d57-4166-a983-ba1b1f802cc4:674fc75c-03f7-40a2-8283-dca0f7380256].