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Consumer product recall

High Bay and Low Bay Lighting Fixtures

Starting date:
February 18, 2009
Posting date:
February 18, 2009
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety, Physical Hazard
Audience:
General Public
Identification number:
RA-500001950

Affected products

High Bay and Low Bay Lighting Fixtures

Product description

This recall involves high bay and low bay lighting fixtures by Thomas Lighting Canada. The catalogue numbers for the recalled luminaries start with DHO, DHE, and NAT-DHO. The hooks on the product are white in colour.

Luminaries with the label "Hook approved 11/25/08" attached to either the ballast housing or the outside of the carton have been reworked to include a new replacement hook and are not included in this recall. All new stock from China has a new hook.

Hazard identified

The hook on the luminary can fail, creating a potential risk for serious injury.

Thomas Lighting Canada has received reports of seven faulty hooks, with no injuries or damage.

Health Canada has not received any reports of incidents or injuries related to the use of these lighting fixtures.

Number sold

Approximately 20,755 of the recalled products were sold by electrical distributors in Canada.

Time period sold

The recalled lighting fixtures were distributed from June 2007 to January 2009.

Companies

Manufacturer
Thomas Lighting
Markham
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the product and contact Thomas Lighting Canada.

For more information, consumers can contact Joe Lamanna or Raymond Elkington at 1-905-294-9570 (extension 7226 for Joe or extension 7406 for Ray), or by e-mail at jlamanna@thomascanada.com.

Consumers may also visit [NJS_FILE:2659ba92-a47a-4cae-bd1a-66c65470d2b3:def4d81f-cbb7-4b4e-86b5-bb5319e1ce7d] for more information regarding this recall.