Consumer product recall

HEXO recalls one lot of HELIOS Flower dried cannabis

Starting date:
September 16, 2019
Posting date:
September 16, 2019
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Labelling and Packaging
General Public
Identification number:

Last updated: 2019-09-16

Affected products

HEXO’s HELIOS Flower dried cannabis, lot AAA-112502.

Product description

This recall involves one lot of HEXO’s dried cannabis which was sold through the Société québécoise du cannabis (SQDC).

Product Name Product Size Lot Number THC Quantity
HELIOS Flower 3.5g AAA-112502 THC total: 12.12%


Hazard identified

245 units in this lot may contain a different cannabis product with a lower THC content than the labelled THC total. Details regarding the incorrectly packaged product are below.

Product Name Product Size Lot Number THC Quantity
BAYOU Flower 3.5g AAA-112505 THC Total: 6.36%

To date, HEXO has received one complaint related to the recalled lot and Health Canada has not received any complaints related to the recalled lot. Neither Health Canada nor HEXO have received any adverse reaction reports for the recalled cannabis product.

Number sold

16,818 units of recalled product were sold.

Time period sold

The recalled product was sold from August 27 to September 6, 2019.



Société québécoise du cannabis



Recalling Firm




What you should do

Consumers should verify whether their product is affected and return it to the point of sale.

If you are in possession of the above product, please return it to the retailer where it was purchased. For additional information, customers may contact the SQDC at 1-888-551-2161.

Health Canada would like to remind Canadians to report any health or safety complaints related to the use of this cannabis products or any other cannabis product by filling out the online complaint form