Consumer product recall

Herbal Essences and Pantene Aerosol Dry Conditioner Spray products and Aerosol Dry Shampoo Spray products Recalled Due to Detection of Benzene

Last updated


Herbal Essences and Pantene Aerosol Spray Dry Shampoo and Aerosol Spray Dry Conditioner
Consumer products - Chemical hazard
What to do

Consumers should stop using and appropriately discard the recalled aerosol spray products, and contact the company for reimbursement.

Affected products

This recall involves Herbal Essences and Pantene Dry Shampoo and Dry Conditioner Spray Products that are packaged in aerosol cans.

Recalled products

Product Name

UPC (Item)

Production Code

Herbal Essences Revitalize Cucumber & Green Tea Dry Shampoo Aerosol Spray; 140 g


9149144504, 9150144504

Herbal Essences Cucumber & Green Tea Aerosol Spray; 50 g (Travel size)


9241144504, 0328144504

Herbal Essences Refresh Blue Ginger Dry Shampoo Aerosol Spray; 140 g



Herbal Essences Daily Detox Volume Crimson Orange & Mint Dry Shampoo Aerosol Spray; 140 g


0087144504, 0247144504, 1015144504, 8354144504, 8355144504, 9121144504, 9122144504, 9219144504, 9320144504

Pantene Dry Shampoo Aerosol Spray; 140 g


0059144504, 0162144504, 0345144504, 8351144504, 8352144504, 9238144504, 9239144504

Pantene Never Tell Dry Shampoo Aerosol Spray; 120 g


0017144504, 9225144504, 9345144504, 9346144504

Pantene Mist Behaving Dry Conditioning Mist Aerosol Spray; 112 g


0053144504, 9240144504, 9241144504, 9315144504

Pantene Smooth Talker Dry Conditioning Oil Aerosol Spray; 112 g


0223144504, 0224144504, 0279144504


Benzene is classified as a human carcinogen. Exposure to benzene can occur by inhalation, orally, and through the skin and it can result in cancers including leukemia and blood cancer of the bone marrow and blood disorders which can be life-threatening. Based on exposure modeling and the cancer risk assessments published by the Environmental Protection Agency (EPA) (IRIS database), daily exposure to benzene in the recalled products at the levels detected in testing would not be expected to cause adverse health consequences.

As of December 16th, 2021, the company has received no report(s) of incidents or injuries related to the use of these products in Canada.

What you should do

Consumers should immediately stop using the recalled product and discard them.

Consumers can visit or for more information about the impacted products and to learn how to receive reimbursement for eligible products. If consumers have further questions, they can also seek more information via the Consumer Care team at 1-888-674-3631 from Monday – Friday from 9:00am – 6:00pm EST. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to using these products. 

Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

 The company reported that 800,183 units of the affected product were sold in Canada.

Time Period Sold

 The affected products were sold from November 2018 to December 17, 2021.

Place of Origin

 Manufactured in USA

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Beauty and personal care


The Procter & Gamble Inc

North York, ON



Manufactured for

The Procter & Gamble Company

Cincinnati, OH

Unites States

Published by
Health Canada
General public
Identification number

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