Health product recall

Hard Disk Drives in Azurion and Allura Systems

Last updated

Summary

Product
Hard Disk Drives in Azurion and Allura Systems
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products

Lot or serial number

Model or catalogue number

Allura Xper FD20 OR Table (Product Of Alluraclarity Family)

Not applicable.

722035

Allura Xper FD20/15

Not applicable.

722058

Allura Xper FD20 (Product Of Alluraclarity Family)

Not applicable.

722028

Allura Xper FD20/10 (Product Of Alluraclarity Family)

Not applicable.

722029

Azurion 7 M12

Not applicable.

722 223

Azurion 7 M12

Not applicable.

722 078

Azurion 7 B12

Not applicable.

722 067

Allura Xper FD20/20 (Product Of Alluraclarity Family)

Not applicable.

722038

Allura Xper FD10 (Product Of Alluraclarity Family)

Not applicable.

722026

Azurion 7 B20

Not applicable.

722 068

Allura Xper FD10

Not applicable.

001443

Allura Xper FD10/10 (Product Of Alluraclarity Family)

Not applicable.

722027

Azurion 7 M20

Not applicable.

722 224

Azurion 7 M20

Not applicable.

722 079

Issue

Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies
Philips Medical Systems Nederland B.V.
Veenpluis 6, Best, Netherlands, 5684 PC
Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Recall date
Identification number
RA-82082

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