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H2O Mop® Steam Cleaners
- Starting date:
- August 1, 2009
- Posting date:
- August 1, 2009
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items, Tools and Electrical Products
- Source of recall:
- Health Canada
- Issue:
- Product Safety, Electrical Hazard, Flammability Hazard
- Audience:
- General Public
- Identification number:
- RA-500002080
Affected products
H2O Mop® Steam Cleaners
Product description
This recall involves the H2O Mop® steam cleaner, which is an electrically-powered appliance. The cleaner uses microfiber or disposable cloths on a cleaning head through which steam is dispersed; the cleaning head has the letters "H2O" and "M" symbol printed on it. The mop is white and has a purple water tank.
The recalled H2O Mop® can be identified by model numbers 808.092 or OEM-TV-001, as well as one of the following reference numbers, which can be found printed on a label on the back of the product:
- TDC03186-03317
- M-TDC03305-03540
- M-H2OM1180
Recalled H2O Mops must have one of the model numbers listed and one of the reference numbers listed.
Hazard identified
The power cord can unexpectedly wear down and expose the wiring, posing a shock and burn hazard to consumers.
Thane Direct Canada Inc. has received two reports of incidents in Canada where users received shocks while using an H2O Mop®.
Health Canada has not received any reports of incidents or injuries to Canadians related to the use of this product.
Number sold
Approximately 206,328 units of the recalled product have been sold in Canada. The recalled products were sold at retailers such as Wal-Mart, Zellers, Loblaws, As-Seen-On-TV stores, and Linens N Things, as well as directly by Thane to consumers through television infomercials and online, and by TV Achats through its televised home shopping programs.
Time period sold
The recalled products were sold from June 2007 to September 2008.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Thane Direct Canada Inc.
Toronto
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using affected units and contact Thane to receive a free repair kit.
Consumers should confirm whether they have a recalled product by checking both the reference number and model number.
Thane is sending repair kits to all consumers who purchased any of the recalled mops directly from Thane.
For more information, consumers may contact Thane at 1-877-451-9759 anytime or visit the firm's website.