Consumer product recall

Groupe Rossignol Canada Inc. recalls 2017-2018 LOOK Pivot Ski Bindings

Starting date:
April 16, 2018
Posting date:
April 16, 2018
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Groupe Rossignol Canada Inc.

Affected products

2017-2018 LOOK Pivot alpine ski bindings models

Product description

This recall involves the heel piece of various LOOK Pivot alpine ski bindings models produced between August 29, 2017 and October 31, 2017.

Certain bindings produced during this period with a "V" stamped on the base plate of the heel piece are not subject to this recall.

The ski binding models were not made in sizes for children's ski boots.

The models affected by the recall are:
Model Number Model Name SKU
FCFA002 0000TU  PIVOT 18 B115 WHITE ICON 3607682037934
FCFA003 0000TU  PIVOT 18 B95 WHITE ICON 3607682048411
FCFA004 0000TU  PIVOT 18 B75 WHITE ICON 3607682037941
FCFA005 0000TU  PIVOT 14 DUAL WTR B130 W. ICON 3607682037958
FCFA006 0000TU  PIVOT 14 DUAL WTR B115 W. ICON 3607682037965
FCFA007 0000TU  PIVOT 14 DUAL WTR B95 W. ICON 3607682037972
FCFA013 0000TU  PIVOT 14 DUAL WTR B115 BLACK 3607682038030
FCFA016 0000TU  PIVOT 12 DUAL WTR B95 Y/BK 3607682038078

The production date is printed on the label of each shipping box of the bindings. Bindings already mounted on skis, and for which the box is not available, must be removed from skis and inspected for production date codes on the bottom of the heel pieces. 

Hazard identified

The heel piece can come loose and cause the boot to separate from the ski, posing a fall or crash hazard to the skier.

As of April 11, 2018, the company has received no reports of incidents while skiing or injuries in Canada or the United States.

Number sold

Approximately 591 units of the affected products were sold in Canada, and approximately 6,862 units were sold in the United States.

Time period sold

The recalled bindings were sold from August to November 2017 in Canada, and from September to November 2017 in the United States.

Place of origin

Manufactured in France.


Groupe Rossignol Canada Inc.
Look Fixations S.A.S.

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the affected ski bindings and contact Groupe Rossignol Canada for a free replacement of the heel units.

For more information, consumers may contact Groupe Rossignol Canada Inc. by telephone toll-free at 1-800-267-7547 between 8:30 a.m. and 5:00 p.m. ET, Monday through Friday or by email. Consumers can also visit the company's website for additional information. 

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.