Consumer product recall

Ghost Nivolet X 5 LC 28 bicycle recalled due to fall hazard

Starting date:
July 3, 2019
Posting date:
July 3, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-70295

Last updated: 2019-07-03

Summary

  • Product:
    Ghost Nivolet X 5 LC 28 U BLK/TI-GRY/NE-RED
  • Issue:
    The carbon forks on these road bikes can break, posing a fall hazard.
  • What to do:
    Immediately stop using the affected bicycles and bring it to any Mountain Equipment Co-op location for the installation of a replacement fork.

Affected products

Ghost Nivolet X 5 LC 28 U BLK/TI-GRY/NE-RED

Product description

This recall involves the 2017 model of Ghost Nivolet X 5 LC 28 bicycle that was sold by Mountain Equipment Co-op (MEC). Only 2017 models sold by MEC with disk brakes within the G number range of GC0000932 to GC0001506, and GHQ557994 are affected.

The G number of the bicycle is located on the bottom bracket shell of the bicycle as shown.

Hazard identified

The carbon forks on these road bikes can break posing a fall hazard.

As of June 20, 2019, MEC has received no reports of incidents or injuries in Canada.

Number sold

Approximately 50 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from March 2017 to May 2018.

Place of origin

Manufactured in Taiwan

Companies

Distributor

Mountain Equipment Co-op

Vancouver

British Columbia

CANADA

Manufacturer

Ghost Bikes GMBH

Waldsassen

GERMANY

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the affected bicycles and bring it to any MEC location for the installation of a replacement fork.

For more information, consumers may contact Mountain Equipment Co-op at 1-888-847-0770 from:

Monday to Wednesday, 7 a.m. to 8 p.m. PST
Thursday to Friday, 7 a.m. to 8:30 p.m. PST
Saturday, 6:30 a.m. to 6:00 p.m. PST
Sunday, 7 a.m. to 6 p.m. PST

Consumer may also visit the company's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.