Public advisory

Generic acetaminophen by Teva recalled because it may contain foreign material

Last updated

Summary

Product
Novo-Gesic Forte 500 mg tablets (acetaminophen)
Issue
Health products - Contamination
Health products - Product quality
What to do

Immediately stop using the affected product. Return it to the pharmacy where it was purchased for a replacement and for proper disposal.

Distribution
National

Affected products

Product DIN Lot Expiry
Novo-Gesic Forte 500 mg (acetaminophen) 00482323 100083040 January 31, 2029

Issue

Teva Canada Limited is recalling one lot of the non-prescription drug Novo-Gesic Forte 500 mg (acetaminophen) due to the potential presence of phenolic resin or epoxy which, if ingested, may cause injury to the digestive system. The affected product was supplied to pharmacies in 1,000-count bottles and was dispensed to patients in smaller quantities.

Health Canada is monitoring the recall and the company's preventative and corrective actions. If additional safety concerns arise, Health Canada will take appropriate action and inform Canadians as needed.

What you should do

  • Immediately stop using the affected product and return it to your local pharmacy for replacement and proper disposal. If you are unsure whether your product is recalled, check with your pharmacy.
  • Consult your healthcare practitioner if you have used the affected product and have concerns about your health.
  • Contact Teva Canada Customer Care by calling toll-free at 1-800-268-4129 or by email at customer.service@tevacanada.com, if you have questions about this recall.
  • Report any health product-related side effects or complaints to Health Canada.

Additional information

Details
Original published date:
Alert / recall type
Public advisory
Category
Health products - Drugs
Companies

Teva Canada Limited
Medical Affairs & Drug Information
30 Novopharm Court
Toronto, Ontario M1B 2K9
druginfo@tevacanada.com

Published by
Health Canada
Audience
General public
Distribution
National
Identification number
RA-82615
Media and public enquiries

Media Enquiries
Health Canada
613-957-2983
media@hc-sc.gc.ca

Public Enquiries
613-957-2991
1-866-225-0709
info@hc-sc.gc.ca

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