This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Consumer product recall

GE Profile™ and GE Monogram® Dishwashers

Starting date:
October 27, 2010
Posting date:
October 27, 2010
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Poisoning Hazard
Audience:
General Public (GP)
Identification number:
RA-500002442

Affected products

GE Profile™ and GE Monogram® Dishwashers

Product description

This recall involves GE Profile™ and GE Monogram® Dishwashers with the following model and serial numbers. The model and serial numbers can be found on the inside of the front left side on the dishwasher tubs.

Table of Recalled/Affected Products
Brand Model Number Begins With Serial Number Begins With
GE Profile PDW9200J, PDW9280J MF, RF, SF, TF, VF, ZF, AG, DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH, TH, VH, ZH
PDW9800J, PDW9880J MF, RF, SF, TF, VF, ZF, AG, DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH
PDW9700J MF, RF, SF, TF, VF, ZF, AG, DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH, TH
GE Monogram ZBD6800K00, ZBD6800K01, ZBD6800K03, ZBD6800K10 AG, DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH, TH, VH, ZH, AL, DL, FL, GL, HL, LL, ML, RL
ZBD6880K00, ZBD6880K01, ZBD6880K03, ZBD6880K10 AG, DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH, TH, VH, ZH, AL, DL, FL, GL, HL, LL, ML, RL, SL, TL, VL, ZL
ZBD6890K00, ZBD6890K01, ZBD6890K03, ZBD6890K10 DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH, TH, VH, ZH, AL, DL, FL, GL, HL, LL, ML, RL, SL
ZBD0700K00, ZBD0700K01, ZBD0700K03, ZBD0700K10 VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH, TH, VH, ZH, AL, DL, FL, GL, HL, LL, ML, RL, SL
ZBD0710K00, ZBD0710K01, ZBD0710K03, ZBD0710K10 RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH, TH, VH, ZH, AL, DL, FL, GL, HL, LL, ML, RL, SL, TL, VL

 

Hazard identified

Water condensation can drip onto the electronic control board, causing a short circuit and resulting in an overheated connector; this poses a fire hazard.

GE is aware of 5 reports of fires, 4 fires in the United States that caused damage to kitchen countertops where the dishwashers were installed, and one fire in Canada that caused damage to adjacent cabinets and smoke damage to the home. GE is not aware of any injuries.

Health Canada has not received any reports of incidents or injuries related to the use of these dishwashers.

Number sold

Approximately 5,320 of the recalled dishwashers were sold across Canada.

Time period sold

The recalled products were sold from January 2004 to December 2006.

Place of origin

Manufactured in the United States.

Companies

Manufacturer
GE Appliances & Lighting
Louisville
Kentucky
UNITED STATES
Importer
Mabe Canada Inc.
Burlington
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled dishwasher, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, and inform all users of the dishwasher about the risk of fire. Consumers are asked to write down the model and serial number of your dishwasher before contacting Mabe Canada for a free in-home repair.

For more information, consumers may contact Mabe Canada's recall hotline at 1-877-813-4942 between 8AM and 7:30PM ET Monday to Friday, or by e-mail at servicerequest@mabe.ca. Information on the recall can also be found on the GE Appliances Recall Information website.

Consumers may also view the recall notice on the [NJS_FILE:b50b5b50-9925-4f5b-901a-439953cbbfe3:8b8ffc79-d0ff-4721-89c2-b596e2f1b4d2].