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Consumer product recall

GE Appliances recalls GE Profile Harmony™ Top-Loading Clothes Washers

Starting date:
September 15, 2016
Posting date:
September 15, 2016
Type of communication:
Consumer Product Recall
Tools and Electrical Products
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), GE Appliances and MC Commercial Inc. ("Mabe").

Affected products

GE Profile Harmony™ high-efficiency top-load clothes washers

Product description

This recall involves the GE Profile™ Harmony Top-Load Washers manufactured between June 2003 and October 2010.  The washers were sold in gold, dark grey, and white.  Washers with model numbers starting with WPGT9350, WPGT9360, and WPGT9150 are affected by this recall. Only model WPGT9150 was sold in Canada. The model number is located on the rear cover of the washer's backsplash, above the water valve connections.

Recalled washers have the following model and serial number ranges:
Model UPC
WPGT9150HMG 08469117052 5
WPGT9150HWW 08469117027 3


Hazard identified

The main circuit board can malfunction, which can lead to overheating, posing a smoke and fire hazard to consumers.

Neither Health Canada nor MC Commercial Inc. (Mabe) has received any reports of consumer incidents or injuries related to the use of these washers in Canada.

In the United States, GE Appliances has received 71 reports of internal washer components burning or catching fire, including 3 reports of fire resulting in property damage.  No injuries have been reported.

Number sold

Approximately 455 units were sold in Canada and approximately 220,000 units were sold in the United States.

Time period sold

The affected washers were sold in Canada from 2008 to 2011.

Place of origin

Manufactured in South Korea.


GE Appliances, a Haier company
MC Commercial Inc. (Mabe)

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately unplug and stop using the recalled washers and contact MC Commercial Inc. for a free in-home repair.

For more information, consumers may contact MC Commercial Inc. via its recall website, or toll-free by telephone at 1-844-315-9255 or by fax at 1-800-561-3333.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.