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Consumer product recall

Frontgate Foldaway Closet Ladders

Starting date:
January 27, 2011
Posting date:
January 27, 2011
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Miscellaneous
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-500002501

Affected products

Frontgate Foldaway Closet Ladders

Product description

This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets.

This recall includes catalogue item number 11998 for the two-step ladder and catalogue item numbers 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.

Hazard identified

The ladders can unexpectedly break, posing a fall hazard to consumers.

The company has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet. There has been 1 report of the ladder breaking in Canada with no reports of injuries.

Health Canada has not received any reports of incidents or injuries related to the use of these ladders.

Number sold

Approximately 100 of the recalled Frontgate closet ladders were sold in Canada.

Time period sold

The recalled products were sold from December 2005 through July 2010 through Sky Mall catalogues in Canada and on the internet at Frontgate.com and Skymall.com.

Place of origin

Manufactured in Indonesia.

Companies

Distributor
Dillon Davis
San Francisco
California
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a credit for the amount of the ladder.

For more information, contact Frontgate at 1-888-298-4651 between 7AM and 6PM CT Monday through Friday, or visit the Frontgate Ladder recall website.