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Frontgate Foldaway Closet Ladders
- Starting date:
- January 27, 2011
- Posting date:
- January 27, 2011
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items, Miscellaneous
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public (GP)
- Identification number:
- RA-500002501
Affected products
Frontgate Foldaway Closet Ladders
Product description
This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets.
This recall includes catalogue item number 11998 for the two-step ladder and catalogue item numbers 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.
Hazard identified
The ladders can unexpectedly break, posing a fall hazard to consumers.
The company has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet. There has been 1 report of the ladder breaking in Canada with no reports of injuries.
Health Canada has not received any reports of incidents or injuries related to the use of these ladders.
Number sold
Approximately 100 of the recalled Frontgate closet ladders were sold in Canada.
Time period sold
The recalled products were sold from December 2005 through July 2010 through Sky Mall catalogues in Canada and on the internet at Frontgate.com and Skymall.com.
Place of origin
Manufactured in Indonesia.
Companies
- Distributor
-
Dillon Davis
San Francisco
California
UNITED STATES
What you should do
Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a credit for the amount of the ladder.
For more information, contact Frontgate at 1-888-298-4651 between 7AM and 6PM CT Monday through Friday, or visit the Frontgate Ladder recall website.