Health product recall

FreeStyle Libre 3 App

Last updated

Summary

Product
FreeStyle Libre 3 App
Issue
Medical devices - Device compatibility
Medical devices - Performance
What to do

For further details on this recall, please refer to the manufacturer's website at: HTTPS://WWW.LIBRECHECK.COM/EN-CA/HOME.HTML

Affected products

Affected products

Lot or serial number

Model or catalogue number

FreeStyle Libre 3 App (Android)

version 3.6.4

V3.4

FreeStyle Libre 3 App (Android)

version 3.6.7

V3.4

FreeStyle Libre 3 App (Android)

version 3.6.8

V3.4

FreeStyle Libre 3 App (Android)

version 3.6.5

V3.4

FreeStyle Libre 3 App (Android)

version 3.6.6

V3.4

FreeStyle Libre 3 App (iOS)

version 3.6.4

V3.4

FreeStyle Libre 3 App (iOS)

version 3.6.7

V3.4

FreeStyle Libre 3 App (iOS)

version 3.6.8

V3.4

FreeStyle Libre 3 App (iOS)

version 3.6.5

V3.4

FreeStyle Libre 3 App (iOS)

version 3.6.6

V3.4

Issue

Abbott has identified an important security update for the FreeStyle Libre 3 App. This software update is required to maintain security of the apps.  Following the security update to the FreeStyle Libre 3 App (Android and iOS), the software update implemented to mitigate the sensor impersonation vulnerability introduced an unintended defect that, under certain conditions, can result in prolonged loss of communication between the mobile application and the sensor. Customers are advised to immediately update their app to the latest version 3.6.10 to rectify the issues.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies

Abbott Diabetes Care Ltd.

Range Road, Witney, Oxfordshire, United Kingdom, OX290YL

Published by
Health Canada
Audience
General public
Recall class
Type II
Recall date
Identification number
RA-82855

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