Consumer product recall

Flushmate® III Pressure Assist Flushing System

Starting date:
June 21, 2012
Posting date:
June 21, 2012
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
General Public (GP)
Identification number:

Joint Recall with Flushmate, Health Canada, and the United States Consumer Product Safety Commission (US CPSC)

Affected products

Flushmate® III Pressure Assist Flushing System

Product description

This recall involves the Series 503 Flushmate® III pressure-assist flushing system installed inside toilet tanks. The units are rectangular, black, two-piece vessels made of injection molded plastic.

The date code/serial number is 16 characters long and is located on the label on top of the Flushmate® III. The first six numerals of the serial number are the date code.

The date code is written as Month/Day/Year and the affected date code range for this recall begins with 101497 (October 14, 1997) and continues through 022908 (February 29, 2008).

Hazard identified

The Series 503 Flushmate® III system can burst at the or near the vessel weld seam releasing stored pressure. This pressure can lift the tank lid and shatter the tank, posing impact and laceration hazards to consumers and property damage.

Flushmate has received 304 incidents of the product bursting, resulting in property damage and 14 impact or laceration injuries in the United States.

Neither Flushmate nor Health Canada have received any reports of incidents or injuries to Canadians related to the use of this product.

Number sold

Approximately 9,400 units were sold in Canada and 2,330,600 units were sold in the United States at The Home Depot and Lowe's stores, distributors and plumbing contractors nationwide, and sold to toilet manufacturers including American Standard, Crane, Eljer, Gerber, Kohler, Mansfield and St. Thomas.

Time period sold

The recalled product was sold from October 1997 to February 2008. All Flushmate® III products sold within that time frame are affected.

Place of origin

Manufactured in United States of America.




(a Division of Sloan Valve Company)

New Hudson



Tel: 1 800 303-5123

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What you should do

Consumers should immediately turn off the water supply to the recalled Flushmate® III unit and stop using the system. Consumers should contact the firm to determine if their Flushmate® III is included in the recall and to request a free repair kit.

For more information consumers may contact Flushmate at 1-800-303-5123, between 8:00 AM and 4:30 PM ET Monday to Friday, or visit the Flushmate website and Flushmate recall page.

Consumers may view the release by the US Consumer Product Safety Commission on their website.