Consumer product recall

Fitz and Floyd® Nevaeh White® Can Mugs recalled due to Burn and Laceration Hazard

Starting date:
July 11, 2019
Posting date:
July 11, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Burn Hazard, Laceration Hazard
Audience:
General Public
Identification number:
RA-70401

Last updated: 2019-07-11

Summary

  • Product: Fitz and Floyd® Nevaeh White® Can Mugs.
  • Issue: Mugs may crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
  • What to do: Immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lifetime Brands.

Affected products

Fitz and Floyd® Nevaeh White® Can Mugs

Product description

This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold.

The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs.

Hazard identified

The mugs may crack or break when used with or exposed to hot liquids, posing burn and laceration hazards  

As of July 4, 2019 the company has received no reports of incident or injury in Canada.  In the United States, the company has received 7 reports of mugs cracking, and 1 report of a minor burn.

Number sold

Approximately 3,500 units of the affected products were sold in Canada and approximately 150,000 were sold in the United States.

Time period sold

The affected products were sold at Bed Bath & Beyond stores and online at bedbathandbeyond.ca from January 2009 to April 2019.

Place of origin

Manufactured in China

Companies

Distributor
Bed Bath and Beyond
Union
New Jersey
UNITED STATES
Importer
Fitz & Floyd Enterprises, LLC
Newtown
Pennsylvania
UNITED STATES
Importer
Lifetime Brands Inc.
Garden City
New York
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.

For more information, consumers may contact Lifetime Brands toll-free at 1-888-561-2269, Monday to Friday from 9 a.m. to 5 p.m. ET, email or online  and click on recall located at the top of the page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.