Health product recall

Factors Group of Nutritional Companies Inc recall: may contain metal fibres.

Last updated

Summary

Product
Hi Potency B Complex, RevitalX, Super Multi® IRON FREE
Issue
Health products - Product safety
What to do

Stop using the recalled products. Consult a health care professional if you have used any of these products and have health concerns. If you have purchased an affected product, return it to your local pharmacy for proper disposal.

Affected products

Brand

Product Name

Market Authorization

Dosage Form

Strength

Lot

Natural Factors

Hi Potency B Complex

NPN 80054351

Capsule

(2-Hydroxyethyl)trimethylammonium-L-(+)-tartrate salt (1:1) 50.0 mg
3-Pyridinecarboxamide 50.0 mg
4-Aminobenzoic acid 50.0 mg
Biotin 60.0 mcg
D-Pantothenic Acid 50.0 mg
Folate 1.0 mg
Myo-Inositol 50.0 mg
Riboflavin 50.0 mg
Thiamine 50.0 mg
Vitamin B12 50.0 mcg
Vitamin B6 50.0 mg

959030, 959031, 955408

Natural Factors

RevitalX

NPN 80050991

Powder

"(S)-2,6-Diaminohexanoic monohydrochloride 119.0 mg
3,3',4',5,7-Pentahydroxyflavone 28.0 mg
3-Pyridinecarboxamide 6.0 mg
All-trans-beta-carotene 2.88 mg
4800.0 IU
Aminoacetic acid 77.0 mg
Bacterial Protease 12.375 mg
604.0 FCC PC
Bifidobacterium longum subsp. longum 5.0 billion cfu
Calcium 210.0 mg
Chromium 50.0 micrograms
D-Pantothenic acid 25.0 mg
Folate 0.25 mg
Fungal protease 25.125 mg
2073.75 FCC HUT
Iodine 0.05 mg
L-Glutamine 1000.0 mg
L-alpha-Acetamido-beta-mercaptopropionic acid 42.0 mg
Lecithin 1500.0 mg
Magnesium 100.0 mg
Molybdenum 12.5 micrograms
N-Acetyl-beta-D-glucosamine 12.5 mg
Pea Protein 14.0 g
Potassium 100.0 mg
Riboflavin 10.0 mg
Selenium 50.0 micrograms
Silybum marianum 11.0 mg
25.0 : 1.0
DHE: 275.0 mg
Thiamine 12.5 mg
Vitamin B12 100.0 micrograms
Vitamin B6 25.0 mg
Vitamin C 75.0 mg
Vitamin D 2.3 micrograms
93.0 IU
Vitamin E 16.7 Milligrams Alpha-Tocopherol
25.0 IU
Vitis vinifera 11.0 mg
100.0 : 1.0
DHE: 1100.0 mg
Dry 80.0 %
Oligomeric proanthocyanidins
Zinc 12.5 mg"

949493

Natural Factors

Super Multi® IRON FREE

NPN 80011269

Tablet

"Beta-carotene 6000.0 mcg
10000.0 IU
Biotin 25.0 mcg
Calcium 125.0 mg
Choline 50.0 mg
Chromium 100.0 mcg
Folate 0.8 mg
Glutamic Acid 25.0 mg
Inositol 50.0 mg
Iodine 0.1 mg
Magnesium 50.0 mg
Manganese 5.0 mg
Nicotinamide 50.0 mg
Pantothenic acid 25.0 mg
Potassium 10.0 mg
Riboflavin 25.0 mg
Selenium 20.0 mcg
Thiamine 25.0 mcg
Vitamin B12 50.0 mcg
Vitamin B6 25.0 mg
Vitamin C 150.0 mg
Vitamin D 10.0 mcg
400.0 IU
Vitamin E 34.0 mg
50.0 IU
Zinc 10.0 mg
para-Aminobenzoic Acid 25.0 mg"

946533 , 958713 , 955049

Issue

Affected lot may contain the presence of metal fibres.

What you should do

  • Verify if your product is affected. If yes, stop using the recalled product.
  • Consult your healthcare practitioner if you have used the affected product and have concerns about your health.
  • If you have purchased an affected product, return it to your local pharmacy for proper disposal.
  • Contact the responsible licence holder if you have any questions about the recall, as described below:
    • For Natural Factors brand products contact Natural Factors Nutritional Products Ltd. at 1-800-663-8900 (ENG), 1-844-395-8570 (FR), or by email at customerservicenf@naturalfactors.com.
  • Report any health product-related side effects or complaints to Health Canada.

Additional information

Previous recalls or alerts
Background

Depth of recall: Retailers

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Natural health products
Companies

Recalling Firm: 

Factors Group of Nutritional Companies Inc.

1550 United Boulevard

Coquitlam British Columbia

V3K6Y2

 

Market Authorization Holder: 

Natural Factors Nutritional Products Limited.

1550 United Boulevard

Coquitlam British Columbia

V3K6Y2

Published by
Health Canada
Audience
General public
Healthcare
Industry
Recall class
Type II
Identification number
RA-75845
History
Change log
2024-07-26: Public advisory weblink added

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