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Public advisory

Expanded Recall of Contaminated Foaming Hand Soap

Starting date:
October 18, 2012
Posting date:
October 18, 2012
Type of communication:
Advisory
Subcategory:
Cosmetics, Household Items
Source of recall:
Health Canada
Issue:
Contamination
Audience:
General Public
Identification number:
RA-15075

Avmor Ltd. has expanded its recall of Antimicrobial Foaming Hand Soap (Triclosan 0.3%) to include 19 additional lots of this product. As a precautionary measure, Avmor Ltd. is also recalling 21 lots of the product X3 Clean Alcohol-Free Foaming Hand Sanitizer (Benzalkonium chloride 0.13%).

What you should do

  • Do not use the affected Avmor Ltd.'s products (see below).
  • Speak to your healthcare practitioner if you have used the affected products or have concerns about your health.
  • Contact the company, Avmor Ltd., at 1-450-629-8074 extension 2360, for more information regarding the recall.
  • Report any adverse reaction you suspect may be related to this product to Health Canada (see below).

Who is affected

Canadians, who have bought or used Antimicrobial Foaming Hand Soap (Triclosan 0.3%), especially those with compromised immune systems, including those with cystic fibrosis, HIV/AIDS, cancer, burns, diabetes and severe lung disease. In addition, Canadians who have bought or used X3 Clean Alcohol-Free Foaming Hand Sanitizer (Benzalkonium chloride 0.13%).

Background

No adverse reactions involving the use of this product have been reported to Health Canada. The company has also confirmed it has received no adverse reactions reports involving the affected product to date.

Report health or safety concerns

  • Call toll-free at 1-866-234-2345
  • Visit the MedEffect Canada Web page on Adverse Reaction Reporting for information on how to report online, by mail or by fax

Stay connected with Health Canada and receive the latest advisories and product recalls using these social media.

Expanded Recall of X3 Clean Alcohol-Free Foaming Hand Sanitizer

2012-11-06 | Consumer products, Health products

Advisory

Media enquiries

Health Canada
613-957-2983

Public enquiries

613-957-2991
1-866 225-0709

What Health Canada is doing

Health Canada is monitoring the additional recalls and the company's investigation to identify and address the root cause of the contamination.

Images

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