Consumer product recall

Everyday Gentle Bubble Bath in Sweet Orange Vanilla recalled due to potential microbial contamination

Starting date:
January 21, 2021
Posting date:
January 21, 2021
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Last updated:


  • Product:
    Everyday Gentle Bubble Bath in Sweet Orange Vanilla (355 ml).
  • Issue:
    Some of the products within the recalled lots may be contaminated with the microorganism Pluralibacter gergoviae.
  • What to do:
    Consumers should immediately stop using the recalled product and dispose of it. Consumers may contact The Honest Company to determine how to obtain a refund and for information on disposal.

Affected products

Everyday Gentle Bubble Bath in Sweet Orange Vanilla (355 ml)

Product description

This recall involves Everyday Gentle Bubble Bath in Sweet Orange Vanilla (355 ml) product. The UPC code is located on the back label and the lot number is located on the bottom of the bottle.

The recalled product can be identified by the following markings:

UPC 817810010071

SKU number H02BB122V2RES

Lot Numbers TH20234201 and TH20237201


Hazard identified

The recalled products may have the presence of the microorganism Pluralibacter gergoviae. Pluralibacter gergoviae rarely causes serious infections in healthy individuals. Individuals with weakened immune systems, who suffer from a serious pre-existing condition, who have been treated surgically, or belong to another sensitive group of persons are at an increased risk of infection if they use the contaminated product.

As of January 2021, the company has received no reports of incidents or injuries in Canada.

Number sold

The company reported that approximately 1,020 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from October, 2020 to January, 2021.

Place of origin

Manufactured in USA



The Honest Company, Inc.

Los Angeles




KDC/One – Thibiant International




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What you should do

Consumers should immediately stop using the recalled product and go to,  send an email or call 1-888-862-8818 to determine whether they have the affected product, learn how to receive a refund for the affected product and how to dispose of it.

For more information, consumers can contact The Honest Company at 1-888-862-8818 from Monday to Friday 6:00am to 5:00pm (Pacific)

Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.