Consumer product recall

Electronic Thermostat

Starting date:
December 9, 2011
Posting date:
December 9, 2011
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public (GP)
Identification number:

Affected products

Electronic Thermostat

Product description

This recall involves electronic thermostats identified by a manufacturing date of 1108 and the following model numbers:

  • STE402NPW
  • STE402NPW5
  • STE402NPW24
  • STE403NPW24

The manufacturing date and model numbers are visible on the lower back of the units.

Hazard identified

Due to a production process error, upon installation the recalled units could smoke or develop soot, posing a fire hazard to the consumer.

Neither Stelpro Design nor Health Canada has received any reports of incidents or injuries related to the use of these thermostats.

Number sold

Approximately 10,000 units of the affected products were sold in Quebec only.

Time period sold

The affected products were sold from August 10, 2011 to September 1, 2011.

Place of origin

Manufactured in Canada.


Stelpro Design

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What you should do

Consumers should immediately stop using the recalled thermostats and remove and replace the units. Consumers can contact Stelpro Design to arrange for product return.

For more information, consumers may contact Stelpro Design Technical Support toll-free at 1-866-628-5776, visit the firm's website, or mail the firm at:

1041 Parent Street,
St-Bruno-de-Montarville, QC
J3V 6L7

Consumers may also view the recall notice on the [NJS_FILE:b50b5b50-9925-4f5b-901a-439953cbbfe3:7fceb059-7c66-4253-adef-3a467b40abfc].