Consumer product recall

Electrolux Recalls Frigidaire and Electrolux Refrigerators Due to Choking Hazard from Ice Maker

Last updated

Summary

Product
Certain Frigidaire and Electrolux Side-by-Side and Four-door refrigerators
Issue
Consumer products - Choking hazard
What to do

Stop using the recalled refrigerator ice makers, empty the ice bucket and contact Electrolux.

Affected products

This recall involves Frigidaire ice makers in certain side-by-side refrigerators and Electrolux Four-door refrigerators.  The affected refrigerators were sold across Canada by, among others, Lowe’s, Home Depot, and Canadian Appliance Source. 

Only the following model numbers of refrigerators are affected by this recall:

Refrigerators

Models

Electrolux Four-door

ERMC2295AS

Frigidaire Side By Side

FRSS2323AD

Frigidaire Side By Side

FRSS2323AS

Frigidaire Side By Side

FRSS2323AW

Frigidaire Side By Side

FRSS2633AS

Frigidaire Professional Four-door

PRMC2285AF

Issue

The ice level detector arm in the ice maker can potentially break into pieces and fall into the ice bucket, posing a choking hazard.

As of May 31, 2022 the company has received no reports of incidents in Canada, and no reports of injuries.  In the United States, the company has received 185 reports of the ice level detector arm breaking and detached pieces falling into the ice and 1 report of injury. 

What you should do

Consumers should immediately empty the ice bucket, stop using the ice makers on the recalled refrigerators and contact Electrolux to schedule a replacement of the ice maker with one that has a polypropylene ice level detector free of charge.

To participate in the recall, consumers should visit https://www.icemakerrecall.ca. Consumers can also find this webpage on Frigidaire.ca or Electrolux.ca by clicking on “Recalls” at the bottom of the page. Alternatively, consumers can contact Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. ET Monday through Friday (except statutory holidays), or by e-mail at IceMakerRecall@electrolux.com.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Electrolux Canada Corp.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 7,180 units of the affected products were sold in Canada and 360,320 units were sold in the United States.

Time Period Sold

The affected products were sold from April 2020 to March 2022.

Place of Origin

Manufactured in United States, Mexico and Thailand

Details
Original published date: 2022-06-02
Alert / recall type
Consumer product recall
Category
Consumer product - Appliances
Companies

Importer

Electrolux Canada Corp.

Mississauga

Ontario

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-64192