Consumer product recall

Electric Baseboard and Electric Fan Heater Thermostats by Honeywell International Inc. recalled due to fire hazard

Brand(s)
Last updated

Summary

Product
Electric Baseboard and Electric Fan Heater Thermostats
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the affected products and contact Honeywell for information on how to receive a free replacement thermostat.

Affected products

This recall involves Honeywell thermostats that can be identified by their overall rectangular shape. The models included in the recall are thermostats for controlling electric baseboard heating or electric fan heating at 240Vac. "Honeywell" or "Cadet" is printed on the front of the thermostats that come in various sizes. The model number and four-digit date code are printed on a label inside the front cover of the thermostat.

The model numbers listed below are included in this recall. Only models with date codes beginning with 00, 01, 02, 03, 04, 05 or 06 are included.

T4700: the date code (date manufactured) for this model is printed on a small label located on the front of the thermostat. The label displays the date code by year and week of manufacturer. For example, a date code of "0042" represents a manufacture date of week 42 of the year 2000. To determine the date code for your T4700 thermostat (1) flip down the door located on the bottom half of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. The date code will be the last four digits on the far right side of the label.

CT1950 and CT1957: the date code (date manufactured) for these models is printed on a small label located on the front of the thermostat. The label displays the date code by year and week of manufacturer. For example, a date code of "0042" represents a manufacture date of week 42 of the year 2000. To determine the date code for your CT1950 or CT1957 thermostat (1) Pop off the faceplate of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. The date code will be the last four digits on the far right side of the label.

No other date codes are included in this program

Affected products

Brand Name

Model Number

Honeywell

CT1950A1011

Honeywell

CT1957A1008

Cadet

T4700B1030

Cadet

T4700A1040

Honeywell

T4700A1024

Honeywell

T4700B1022

Issue

The thermostat contains a line voltage relay which is used to switch the power to the electric baseboard heater or electric fan heater. The line voltage relay may not function properly and cause the plastic to overheat.

Health Canada has not received any reports of incidents or injuries related to the use of these thermostats.

What you should do

Consumers should immediately stop using the affected products and contact Honeywell for information on how to receive a free replacement thermostat for the T4700, CT1950 or CT1957 models.

For more information, consumers may contact Honeywell's Consumer Hotline toll-free at 1-888-235-7363 or visit https://www.resideo.com/us/en/recall/.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number sold

Approximately 240,837 units of the affected products were sold at various retail and trade outlets across Canada.

Time period sold

The affected products were sold from 2000 to 2007.

Place of origin

Manufactured in Singapore.

Details
Original published date: 2021-08-26
Alert / recall type
Consumer product recall
Category
Consumer product - Household items
Companies
Manufacturer

Honeywell International Inc.
Tel: 1-888-235-7363

Manufacturer

In-Tec Global Pte Ltd.

Published by
Health Canada
Audience
General public
Identification number
RA-21830