Consumer product recall

Double USB AC Adapter recalled due to electric shock and fire hazard

Last updated


Double USB AC Adapter
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and contact the retailer to return the product for a refund, or dispose of the product in accordance with municipal electronic waste requirements.

Affected products

This recall involves Double USB AC Adapter, model LDT-3GI-B5.  The affected product is a cube-shaped USB charger in white with a thin coloured layer at the edge of surface. The colour of layer is available in silver, blue, purple and red.  The text “2.1 A and 1.0A” is printed on the USB port side of the product. 


Health Canada’s sampling and evaluation program has determined that the affected product poses an unreasonable risk of electric shock and fire.  

As of February 13, 2024, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled product, and return it to the retailer they purchased the product from for a refund, or dispose of the product in accordance with municipal electronic waste requirements.

For more information, consumers can contact Polar Imports by telephone at 778-801-4942, from 9 a.m. to 5 p.m. (mountain time), Monday to Friday , by email at or visit the company website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that 4,920 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from May 2022 to February 2024.

Place of Origin

Manufactured in China

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Electronics


Polar Imports

Calgary, Alberta


Published by
Health Canada
General public
Identification number

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