Double Insight Inc. recalls Instant Pot Smart Pressure Cooker
- Starting date:
- July 15, 2015
- Posting date:
- July 15, 2015
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Electrical Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Double Insight Inc.
Instant Pot Smart Pressure Cooker
This recall involves the Instant Pot Smart-60 Pressure Cooker. The recalled product is a multi-function cooker, has a stainless steel finish, and measures about 12 inches (30 centimeters) in diameter and 12 inches (30 centimeters) tall. The affected product has UPC code 853084004132 and UL certification file number E214884. Only products with a date code between October 2014 (1410) and March 2015 (1503) are affected by this recall. Note that the date codes are the first four digits of a longer serial number located at the bottom of the pressure cooker’s base. The model name “Smart-60” can be found on a label on the back of the unit.
The thermal probe in the heating element may cause electric current to leak, posing an electric shock hazard.
Health Canada has not received any consumer reports of incidents or injuries related to the use of these products.
Double Insight Inc. has received one report of minor electric shock from a consumer in Canada and three reports in the United States.
Approximately 140 units were sold in Canada and 1000 were sold in the United States.
Time period sold
The recalled product was sold from December 2014 to June 2015 online at www.amazon.ca and www.instantpot.com/store.
Place of origin
Manufactured in China
GD Midea Consumer Electric Mfg. Co. Ltd
Double Insight Inc.
What you should do
Consumers should immediately stop using the product and contact Double Insight Inc. for a replacement or refund.
For additional information, consumers may contact Double Insight Inc. toll-free at 1-800-828-7280 ext. 2, from 9:00 am to 5:00 pm Pacific Time, or by email or visit the company's website and click on “Instant Pot Smart recall” under "Useful Information".
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.