Dimension Vista LOCI Reaction Vessels (2018-07-17)
- Starting date:
- July 17, 2018
- Posting date:
- August 17, 2018
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type III
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-67378
Affected products
Dimension Vista LOCI Reaction Vessels
Reason
Siemens Healthcare Diagnostics has received customer complaints regarding Dimension Vista LOCI Reaction Vessels causing vessel pickup errors. Supplier internal investigation has identified the potential for a LOCI reaction vessel to contain a small hole or indent on the top of the vessel. This may result in the vista system generating a ""vessel pickup error"" when the defective vessel is not successfully picked up by the vacuum system. The error is resolved when the defective vessel is removed from the system.
Not all vessels are impacted. The frequency of defective vessels is low. Any loci reaction vessel lot manufactured prior to lot NH3912618 may be impacted. Siemens continues to manage inventory as Siemens works with the supplier to resolve this quality issue.
Affected products
Dimension Vista LOCI Reaction Vessels
Lot or serial number
More than 10 numbers, contact manufacturer.
Model or catalog number
KS855
Companies
- Manufacturer
-
Siemens Healthcare Diagnostics Inc.
500 GBC DRIVE, MAILSTOP 514, P.O. BOX 6101
Newark
19714
Delaware
UNITED STATES