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Health product recall

Dexcom G4 Platinum Continuous Glucose Monitoring System (2016-03-15)

Starting date:
March 15, 2016
Posting date:
March 30, 2016
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type I
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-57700

Affected products 

  1. Dexcom G4 Continuous Glucose Monitoring System - Receiver
  2. DEXCOM G4 CONTINUOUS GLUCOSE MONITORING SYSTEM - Replacement
  3. DEXCOM G4 PLATINUM RECEIVER KIT

Reason

Audiable alert and alarms on the Dexcom G4 and G4 PLATINUM CGM system receiver may fail (intermittent audio and no audio).

Affected products

A. Dexcom G4 Continuous Glucose Monitoring System - Receiver

 

Lot or serial number

More than 100 numbers, contact manufacturer. 

Model or catalog number

STK-GL-105

Companies
Manufacturer

DEXCOM, INC.

6340 SEQUENCE DRIVE

SAN DIEGO

92121-4356

California

UNITED STATES



B. DEXCOM G4 CONTINUOUS GLUCOSE MONITORING SYSTEM - Replacement

 

Lot or serial number

More than 100 numbers, contact manufacturer.

Model or catalog number

STR-GL-101

Companies
Manufacturer

DEXCOM, INC.

6340 SEQUENCE DRIVE

SAN DIEGO

92121-4356

California

UNITED STATES



C. DEXCOM G4 PLATINUM RECEIVER KIT

Lot or serial number

More than 100 numbers, contact manufacturer.

Model or catalog number
  • STK-GL-113
  • STR-GL-102
Companies
Manufacturer

DEXCOM, INC.

6340 SEQUENCE DRIVE

SAN DIEGO

92121-4356

California

UNITED STATES