Consumer product recall

Cuddly Plush 28 cm Turtle recalled due to choking hazard

Brand(s)
Last updated

Summary

Product
Cuddly Plush 28 cm Turtle
Issue
Consumer products - Choking hazard
What to do

Immediately stop using the recalled product and return it to a Jean Coutu store to obtain a refund.

Affected products

This recall involves the Cuddly Bunch brand 28cm plush turtle with model number JC 512198 and UPC 055989888613. 

Issue

Health Canada has determined, after sampling and evaluation, that this product does not comply with the Toys Regulations under the Canada Consumer Product Safety Act. Tests have allowed Health Canada to note that the eyes of stuffed animals can detach from the toy, thus posing a choking risk for young children. 

As of November 7, 2024, the company has received no reports of incidents or injuries in Canada. 

What you should do

Consumers should immediately stop using the recalled product and return it to a Jean Coutu store to obtain a refund. 

For more information, consumers can contact  Groupe Jean Coutu (PJC) by telephone at 1-866-595-5554 Monday to Friday from 9 a.m. to 4:30 p.m. EST, or by email at consommateurs@metro.ca. 

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. 

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. 

Additional information

Background

Number Sold 

The company reported that 1,183 units of the affected products were sold in Canada. 

Time Period Sold 

The affected products were sold from March 2024 to October 2024. 

Place of Origin 

Manufactured in China.  

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Toys and games
Companies

Distributor/Importer 

Le Groupe Jean Coutu (PJC) inc.  

Varennes, Québec  

Canada 

Manufacturer 

SUZHOU GENTLE TREASURE TOYS CO., LTD  

Zhangjiagang, Jiangsu 

China 

Published by
Health Canada
Audience
General public
Identification number
RA-76510

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