Consumer product recall

Creativity Street Foam Rollers recalled due to lead in excess of allowable limits

Last updated


Creativity Street Foam Rollers
Consumer products - Chemical hazard
What to do

Immediately stop using the recalled product and contact Dixon Ticonderoga Company to arrange for a return and refund.

Affected products

This recall involves the Creativity Street foam rollers. The recalled products have yellow patterned foam rollers and plastic handles of various colours.

The recalled products can be identified by model number PAC5170 and UPC 021196051706. Products with batch numbers 02142230523 and 02142080423 are affected by the recall. The model number, UPC and batch number are printed on the back of the cardboard label on the product’s packaging.


The handles on the foam rollers contain lead in excess of allowable limits, posing a risk of lead exposure to children.

Lead is toxic if ingested, especially to children. A range of serious health effects have been associated with exposure to lead including anemia, vomiting, diarrhea, serious brain injury, convulsions, coma, as well as effects related to the liver, kidneys, heart and immune system. In extreme cases, there have been deaths. Since lead builds up in the body, ongoing exposure to even very small amounts of lead can result in large amounts of lead being present in the body.

For more information on the risks and symptoms, visit the Government of Canada's website pages Reduce your exposure to lead and Lead Information Package - Some Commonly Asked Questions About Lead and Human Health.

As of April 19, 2024, the company has received no reports of incidents or injuries in Canada or in the United States.   

What you should do

Consumers should immediately stop using the recalled Creativity Street foam rollers and contact Dixon Ticonderoga Company to arrange for a return and refund.

For more information, consumers can contact Dixon Ticonderoga Company customer service by telephone toll-free at 1-800-333-2525, Monday through Friday from 7:00 a.m. to 4:30 p.m. CST, or email the company's compliance team.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Dixon Ticonderoga Company.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that 24 units of the affected products were sold in Canada and 203 units were sold in the United States.

Time Period Sold

The affected products were sold from September 2023 to January 2024.

Place of Origin

Manufactured in China

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Hobby and craft items


Dixon Ticonderoga Company





SFTC - Shinglong Artist Brushes CO., Ltd,

Jiangdu District


Jiangsu Province


Published by
Health Canada
General public
Identification number

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