Health product recall

Creatine Kinase (CK)

Last updated

Summary

Product
Creatine Kinase (CK)
Issue
Medical devices - Performance
What to do

Contact the ROCHE CARE CENTER at 1-877-273-3433 or (450) 686-7111 and by e-mail at LAVAL.TECHINFO@ROCHE.COM. 

Audience
Healthcare

Affected products

Affected products

Lot or serial number

Model or catalog number

Creatine Kinase (CK)

755471

07190794190

Issue

Roche received complaints from US customers for Creatine Kinase (CK) lot 755471 (expired June-2024) on cobas c 311/501/502 and INTEGRA 400 plus about abnormal calibration signals, flagged calibrations (Sens.E) and control recovery issues. Subsequent investigation identified a positive bias at the lower measuring range and a negative bias at the higher measuring range. The issue affects a small number of cassettes of the mentioned lot.

Recall Start Date: August 19, 2024

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Chemistry
Companies

Roche Diagnostics Gmbh

Sandhoferstrasse 116, Mannheim, Germany, 68305

Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Identification number
RA-75993

Get notified

Receive notifications for new and updated recalls and alerts by category.

Subscribe