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Consumer product recall

Crate and Barrel recalls Finley Pendant Lights

Starting date:
October 24, 2013
Posting date:
October 24, 2013
Type of communication:
Consumer Product Recall
Tools and Electrical Products
Source of recall:
Health Canada
Electrical Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Crate and Barrel.

Affected products

Finley Pendant Lights

Product description

This recall includes six Finley Pendant Lights. The products are hanging pendant lights with a white or wheat drum shade. The following products are affected and the SKU number can be found on a white label inside the ceiling plate.

Finley Pendant Lights affected by this recall:
SKU Number Item Name
5676-384 Finley Wheat Pendant
440-755 Finley White Pendant
684-077 Finley Large Wheat Pendant
684-069 Finley Large White Pendant
322-067 Finley Wheat Rectangular Pendant
322-423 Finley White Rectangular Pendant

Hazard identified

The lighting identification labels used to identify polarity can fall off or be mislabeled making it difficult to determine the hot, neutral and ground wires, posing a fire and shock and hazard to consumers.

Crate and Barrel has received four reports defective lamps shorting out in the United States, resulting in minor property damage and a minor burn.

Health Canada has not received any reports of incidents or injuries related to use of these lights in Canada.

Number sold

Approximately 864 units of the recalled lights were sold in Canada and approximately 19,000 units in the United States.

Time period sold

The recalled lights were sold from January 2009 through July 2013 in Canada and the United States.

Place of origin

Manufactured in China.


Crate and Barrel

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should stop using the recalled lights immediately, and contact Crate and Barrel for a replacement lamp of equal value or a full refund, including shipping and $100 reimbursement for charges incurred in removing and replacing recalled lamps by using a licensed electrician.

For more information, consumers may contact Crate and Barrel at by telephone at 1-888-657-4108 Monday through Friday from 10:00 a.m. to 9:00 p.m., Saturday from 9:30 a.m. to 9:00 p.m. and Sunday from 11:00 a.m. to 6:00 p.m. EST; or visit the firm's website.

Consumers may view the release by the US CPSC on the Commission’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.