Consumer product recall

Crate and Barrel Canada, Inc. recalls Josephine Floor Mirrors

Starting date:
October 19, 2018
Posting date:
October 19, 2018
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Laceration Hazard
General Public
Identification number:

Affected products

Josephine Floor Mirrors

Product description

This recall involves Crate and Barrel's Josephine floor mirrors, sold individually or as a set of three mirrors that can be hung vertically or horizontally.

The mirror consists of a larger rectangular mirror and a smaller square mirror on wooden backing measuring approximately 40.6 centimetres (16 inches) wide, 7.6 centimetres (3 inches) deep and 230 centimetres (90.5 inches) long.

The hangtag that came with the mirror has SKU 215-037 printed next to the bar code.

Hazard identified

The mirror's glass can separate from the wooden backing and fall, posing a laceration hazard.

As of October 8, 2018, the company has received no reports of incidents or injuries in Canada.

Number sold

Approximately 14 units of the affected products were sold in Canada to seven consumers.

Time period sold

The affected products were sold from December 2016 to February 2018.

Place of origin

Manufactured in Mexico.



Crate and Barrel Canada, Inc.




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What you should do

Consumers should immediately stop using the recalled mirrors and contact Crate and Barrel to arrange for a free replacement mirror. Crate and Barrel contacted all known purchasers directly by telephone and email.

For more information, consumers can contact Crate and Barrel Canada by telephone toll-free at 1-800-451-8217 from 8:00 a.m. to 8:00 p.m. CT Monday through Friday, and from 8:00 a.m. to 7:00 p.m. CT Saturday & Sunday. Consumers may also visit the company's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.