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Consumer product recall

Crabtree & Evelyn brand reed diffusers

Starting date:
August 13, 2013
Posting date:
August 13, 2013
Type of communication:
Consumer Product Recall
Household Items, Chemicals
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Affected products

Crabtree & Evelyn brand reed diffusers

Product description

This recall involves Crabtree & Evelyn brand reed diffusers in various fragrances. There are a total of 7 products covered by the recall.

Reed diffusers affected by this recall:
Product Name Item Code UPC
India Hicks Island Living Casuarina Home Fragrance Reed Diffuser 53608 044936139922
Iris Home Fragrance Reed Diffuser 79504 044936214643
Rosewater Home Fragrance Reed Diffuser 79251 044936216654
Lavender Home Fragrance Reed Diffuser 79540 044936218696
Windsor Forest Home Fragrance Reed Diffuser 79733 044936240048
Pomegranate Grove Home Fragrance Reed Diffuser 79756 044936241489
Winter Garden Home Fragrance Reed Diffuser 80104 044936255585

Hazard identified

The recalled products pose a very high level of toxicity though inhalation and are consequently prohibited by the Consumer Chemicals and Containers Regulations, 2001. Exposure through inhalation of the affected products may cause serious injury.

Neither Health Canada nor Crabtree & Evelyn, Ltd. has received any reports of incidents or injuries to Canadians related to the use of the recalled diffusers.

Information on how to help keep children safe from unintentional exposure to reed diffusers is available at Advising Canadians about Reed Diffusers.

General safety information on household chemicals can be found at Use household chemicals safely.

Number sold

Approximately 4000 units of the recalled reed diffusers were sold.

Time period sold

The recalled reed diffusers were sold from January 2012 to December 2012.

Place of origin

Manufactured in the United States.



Crabtree & Evelyn, Ltd.




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What you should do

Consumers should stop using the product immediately and contact Crabtree & Evelyn by phone at 1-866-500-4823 or by email to exchange the affected product for a refund.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

Advising Canadians about Reed Diffusers

2012-12-03 | Consumer products