Core Health & Fitness recalls Stairmaster® 8G Gauntlet Stepmill Machines
- Starting date:
- October 19, 2018
- Posting date:
- October 19, 2018
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Sports/Fitness
- Source of recall:
- Health Canada
- Issue:
- Fall Hazard
- Audience:
- General Public
- Identification number:
- RA-68020
Affected products
Stairmaster® 8G Gauntlet Stepmill Machines
Product description
This recall involves the Stairmaster® 8G Gauntlet Stepmill Machine. The machine consists of a revolving stair case and a backlit LCD console. Only the model numbers with the associated date codes are involved in this recall.
| Model Number | Date Code |
|---|---|
| 9-5250 | From 1734 to 1823 |
| 9-5270 | From 1813 to 1816 |
The model number is printed on the base of the unit. The date code can be found on the SKU and Serial Number Card located on the rear frame. The date code is in YYMM format (for example, 1734 means year 2017, week 34).
Hazard identified
The steps can accelerate rapidly without input from the user, posing a fall hazard.
As of October 9, 2018, the company has received no reports of incidents or injuries in Canada.
Number sold
Approximately 206 units of the affected products were sold in Canada.
Time period sold
The recalled machines were sold form October 2017 to June 2018.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Core Health & Fitness
Vancouver
Washington
UNITED STATES
- Manufacturer
-
Land America Health and Fitness
Xiamen, Xingling
CHINA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the machine and contact Core Health & Fitness for a free repair.
For more information, consumers can contact Core Health & Fitness by telephone at 1-800-598-8541 from 6:00 a.m. to 5:00 p.m. PST Monday to Friday, by email or online.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.