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Consumer product recall

Conair Consumer Products ULC recalls Riveted Blades in Cuisinart Food Processors

Starting date:
December 13, 2016
Posting date:
December 13, 2016
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Laceration Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Conair Consumer Products ULC

Affected products

Riveted blades in Cuisinart Food Processors

Product description

This recall involves the riveted blade in Cuisinart food processors with model numbers that begin with the following: CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC-2014, EV-7, EV-10, EV-11, and MP-14. The model number is located on the bottom of the food processor. The blades have four rivets and are silver-coloured stainless steel and have a beige plastic centre hub. Only the blades with four rivets in the food processor series noted above are included in this recall. Cuisinart is printed on the front and on the bottom of the food processors.

Hazard identified

The food processor's riveted blade can crack over time and small metal pieces of the blade can break off into the processed food. This poses a laceration hazard to consumers.

As of November 30, 2016, the company has received 10 reports of cracked or broken riveted blades in Canada, including 2 reports of mouth laceration or tooth injury. In the United States, the company has received 69 reports of consumers finding broken pieces of the blade in processed food including 30 reports of mouth lacerations or tooth injuries.

Number sold

Approximately 300,000 units of the affected products were sold in Canada and about 8 million were sold in the United States.

Time period sold

The Cuisinart food processors were sold from 1996 through December 2015.

Place of origin

Manufactured in China.



Conair Consumer Products ULC





Simatelex Manufactory Co., Ltd.

Wong Chuk Hang


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What you should do

Consumers should immediately stop using the food processor's riveted blade and contact Conair Consumer Products ULC for a free replacement blade.

For more information, consumers may contact Conair Consumer Products ULC toll-free at 1-866-729-2389, by email, visit the firm's website or visit Conair's Warranty Care Centre at 100 Conair Parkway, Woodbridge, ON L4H 0L2 (Monday to Friday 9:30 am E.T. to 4:30 pm E.T).

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.