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Conair Consumer Products ULC recalls Riveted Blades in Cuisinart Food Processors
- Starting date:
- December 13, 2016
- Posting date:
- December 13, 2016
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Laceration Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Conair Consumer Products ULC
Riveted blades in Cuisinart Food Processors
This recall involves the riveted blade in Cuisinart food processors with model numbers that begin with the following: CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC-2014, EV-7, EV-10, EV-11, and MP-14. The model number is located on the bottom of the food processor. The blades have four rivets and are silver-coloured stainless steel and have a beige plastic centre hub. Only the blades with four rivets in the food processor series noted above are included in this recall. Cuisinart is printed on the front and on the bottom of the food processors.
The food processor's riveted blade can crack over time and small metal pieces of the blade can break off into the processed food. This poses a laceration hazard to consumers.
As of November 30, 2016, the company has received 10 reports of cracked or broken riveted blades in Canada, including 2 reports of mouth laceration or tooth injury. In the United States, the company has received 69 reports of consumers finding broken pieces of the blade in processed food including 30 reports of mouth lacerations or tooth injuries.
Approximately 300,000 units of the affected products were sold in Canada and about 8 million were sold in the United States.
Time period sold
The Cuisinart food processors were sold from 1996 through December 2015.
Place of origin
Manufactured in China.
Conair Consumer Products ULC
Simatelex Manufactory Co., Ltd.
Wong Chuk Hang
What you should do
Consumers should immediately stop using the food processor's riveted blade and contact Conair Consumer Products ULC for a free replacement blade.
For more information, consumers may contact Conair Consumer Products ULC toll-free at 1-866-729-2389, by email, visit the firm's website or visit Conair's Warranty Care Centre at 100 Conair Parkway, Woodbridge, ON L4H 0L2 (Monday to Friday 9:30 am E.T. to 4:30 pm E.T).
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.