Consumer product recall

Conair Consumer Products ULC recalls Infiniti Pro by ConairTM Hair Dryer (259/279 Series)

Starting date:
October 16, 2013
Posting date:
October 16, 2013
Type of communication:
Consumer Product Recall
Household Items, Miscellaneous
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Affected products

Infiniti Pro by ConairTM Hair Dryer (259/279 Series)

Product description

This recall involves certain Infiniti Pro by Conair 259 / 279 Series Hair Dryer.

The recalled hair dryer has one of the following Model Number, Type Number and Product Code listed below, and has only one (1) screw hole on back of the hair dryer handle (please refer to the photographs).  Any hair dryer with a Model number, Type number or Product Code other than the ones listed below, or any hair dryer with 2 screw holes on the back of the handle is not subject to this recall. The model number of the 259/279 series hair dryer is found on the back of the hair dryer handle and on the bottom panel of the packaging box.

Infiniti Pro by ConairTM 259 / 279 Series Hair Dryer subject to recall:
Model Numbers (on back of handle of Hair Dryer) Type Number (on Back of Handle of Hair Dryer) Number of Screw Holes (on back of Handle of Hair Dryer) Product Code starting with "V" (on small White Tag on Power Cord)
259ABSIHR Y260CN or Y260N One (1) screw hole V05692 or V10290


Hazard identified

In extremely limited circumstances, the heater coils in the barrel of the hair dryer can come into contact with adjacent coils that can create an electrical short during use.  As a result of the electrical short, small coils can project out of the dryer, posing a burn or fire hazard.

Conair Consumer Products ULC has received four reports of hot coils exiting the hair dryer in Canada.  All four reports were burn incidents with one report of a person seeking medical attention.

Health Canada has not received any reports of incidents or injuries related to the use of these hair dryers.

Number sold

Approximately 132,538 units of the recalled hair dryers were sold in Canada.

Time period sold

The recalled hair dryers were sold from August 2010 to August 2013.

Place of origin

Manufactured in China.



Conair Consumer Products ULC




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What you should do

Consumers should stop using the recalled hair dryers immediately and contact Conair Consumer Products ULC to receive a replacement hair dryer.

For more information, consumers may contact Conair Consumer Products ULC toll-free at 1-866-729-2389, by email, visit our firm's website or visit Conair’s Warranty Care Centre at 100 Conair Parkway, Woodbridge, ON L4H 0L2.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.